Author: Poon Bell

ARC Logistics is entering 2025 with a milestone project, overcoming significant challenges caused by an unexpected industrial action in Melbourne that halted port operations. Thanks to the swift action of our experienced team, the disruption was managed effectively to keep the project on track.

Entrusted by one of our overseas partners, ARC Logistics oversaw the entire supply chain, from the arrival of 1,900 freight tons (FRT) of cargo at the Australian port to its final delivery at the project site(s) in New South Wales. Our customs experts ensured seamless clearance by utilizing existing concession agreements and securing new ones, significantly reducing the client’s duty and tax liabilities.

When the strike rendered Melbourne’s port operations impossible, the vessel was diverted to Newcastle. Despite these unexpected changes, ARC Logistics quickly adapted, arranging temporary storage in Newcastle. and expediting the transport of nearly 40 trailers of critical accessories to different locations in New South Wales.

Don Creighton, Managing Director of ARC Logistics and a logistics veteran with over 40 years of industry experience, commented:

“The industrial action created significant challenges, especially after we finalized pre-arrangements and scheduled transport for nearly 40 trailers of accessories across Victoria and New South Wales. Despite short-notice changes, our team and local partners worked tirelessly to minimize cost impacts of this unforeseen situation and act in the client’s best interest.”

With customs and quarantine clearances already pre-approved, the cargo was discharged just a few days later at the Port of Newcastle. Despite severe weather conditions, it was transported to the project site without further delays, reinforcing ARC Logistics’ reputation for delivering under pressure.

We have recently been awarded the handling of a major import shipment arriving at the Port of Melbourne, carrying cargo for the renewables/infrastructure sector.

The shipment, originating from Asia, included two main transformers and numerous accessories, which were efficiently handled at Appleton Dock and promptly delivered to various destinations in New South Wales. Our team was on-site at the port to oversee operations and coordinate delivery planning, ensuring the timely release of the cargo.

Thanks to thorough preparation of the import documentation, detailed truck planning, and close coordination with our client and involved stakeholders, this project was successfully and smoothly executed.